Saturday, March 16, 2013

HISTORICAL POINTS OF ORGANIZATIONAL CHANGE

By Matt Stone
QHCusa.org 2013



Historical points of organizational change
The intent of this application is to select three historical perspectives that show case organizational change and compare the similarity and their differences.  A brief analysis will further define evolutionary and revolutionary change theories within an organizational culture. In support, a brief review of my professional or personal experience at an organization and whether or not a change in behaviors was accepted.  The three historical perspectives for this review for organizational change include, Historical Perspectives on Emotion Management, Status Competition and Power Play, Organizational Control and Historical Perspective on Nonprofit Organizations. Each of the personal development strategies will promote interpersonal beliefs which are needed to propel the organizations current and future initiatives.
Three historical perspectives from our first historical perspective is on organizations change and is derived from Mastenbroek (2013, para. 6, 8) theories on emotion management, status competition and power play that requires emotional intelligence when addressing the barriers that may remain unaddressed (para. 6).  This path of resistance may promote a causal ripple effect within a divided organization and thereby, threaten the intended cultural belief system that is cohesive to the vision for organization change.  
Our second choice is the Historical Perspective on Organizational Control theory by Dunbar and Statler (nd, p. 30) which support the process paradigm theory on logic and consequences. Together, fosters a belief system from the hierarchies of leadership engagement for the control of the organizations path for behavior change. This control is not about power as a way to lead others but, behavior change that is needed to manage over time such as, the organization on process improvement  at various levels that achieve on target efficiency and the approach to effective task performances within the organizations culture (p.30).
             Our third choice is the Historical Perspective on Nonprofit Organizations. Unlike for profit organizations the behaviors are a tad bit different of those who choose to seek a career in a not for profit environment versus a for profit career environment. The behaviors at the nonprofit sectors are unique in nature and are linked to behaviors on serving the communities best interest and not the organization or individualized best interests. This notion is true because of those who chose this career path are which are those who sacrifice individual career benefits such as, reduced wages which is a challenge to attract talent for the public good.
Dobkin (2004, p.18) advocate that in order for formal institutions such as, our government and local businesses to function together efficiently there must be an ongoing change in the political and culture environment that link education and citizenship that is now the causal relationship which is responsible for the 1.5 million types of not for profit organizations that serve our communities best interests (p.18). These not for profit areas include a diverse work group of tax exempt organizations for religious entities and private organizations that serve the public best interest such as, the Multiple Sclerosis Society (MS) and educational districts.
Similarities and differences between the Historical Perspective on Nonprofit Organizations and the Emotion Management, Status Competition and Power Play, and Organizational Control offer similar passion traits with regard to the success of individual cultural behaviors that include, leadership engagement behaviors that drive the organizations cultural beliefs, however, there is a sense of urgency among the not for profit consortium's which rely on various government grants and from both, the private donations from community support and donor partnerships which is the sole funding sources to run a not for profit cost centers. Other than a for profit organization that rely on a team of cohorts to sell a service or product for a profit to fund their cost centers, together, leadership engagement and personal development are one in the same and should encourage a positive approach to behavior change momentum.
Conclusions from comparison comes by way of the National Multiple Sclerosis Society (NMSS) (2011, para.4) which is one example of appreciation among the needed leadership and continuity among teams that is responsible for driving awareness to motivate a needed value from volunteers that will address the health disparities among the MS chronically ill populations, moreover, awareness for the overwhelming need for policy change, which is a behavior change theory needed for a positive health related quality of life environment of those who suffer from this MS disease which is an undiscovered cure and those family caregiver who support them (para. 4).  
             These behavior skills promote interpersonal momentum that is manifested through leadership and team building skill sets that enhance problem-solving and negotiating skills, coaching and support and empathy that is conducive to constructive feedback abilities for a balanced cultural belief system such as, emotion intelligence and the eradication of power play ideologies that promote behavior division (para. 8).
Example of evolutionary and revolutionary changeEvolutionary change is gradual,  steady behavior and occurs over time where revolutionary change involves, a transformation in major areas of organizational culture in a short period of time” (Walden, 2013). One example of both evolutionary and revolutionary change in an organization in which I have professional and personally experience is when I was employed at a local food distribution center that merged with a national food distributorship.
       The evolutionary example in which I was experienced to when the original hierarchies before the merger were being filtered out over time and were replaced by their new leadership personnel in key positions. This evolutionary example affected 22 staff upper staff members over a 14 month time line. At this cross road, this revolutionary movement changed the environment within a weeks’ time where there were daily staff meetings that covered their new vision that suddenly changed the cultural behaviors which transformed the current culture overnight.
Change accepted and adopted at the beginning was smooth when the merger took place even thou there were dozens of employees at the mid to lower levels that refused to change to the new direction when they rolled out their new vision. However, over this 14 month course, some had left the organization or were let go because of their lack of ability to conform to the new organizations directives. This revolutionary approach over night was a culture shock because, the original organization which by the way, employed over 600 employees and there were some who had been with the organization over 30 plus years and did not want conform.
     Reflecting back, I believe this revolutionary approach at the 14 month mark overnight was a mistake because, this approach caused tremendous conflict and trust barriers that promoted a culture of us against them attitude over a six month period. In my opinion, this was due to their inconsistent actions versus what the new organization was promising that no changes would take place. Suddenly, toward the end of the 14 month course of organizational change is where they started letting upper management go and were very aggressive with discipline, an autocratic culture this organization was no used to. Certainly, this was not a multifaceted approach to leadership engagement that is central to a culture of ongoing personal development strategies that promote a positive interpersonal beliefs system which is needed to propel the organizations current and future initiatives and especially, when dozens of staff members walked of the job leaving the rest to struggle with unrealistic performance expectations.


References:
Dobkin, H. P. (2004). Historical perspectives on Nonprofit Organizations in the United States. The Jossey-Bass Handbook of Nonprofit leadership and Management. p.7-28.

 Dunbar, R.L.M., Statler, M. (nd). A historical perspective on organizational control. New York University.

Mastenbroek, W. (2013). Organizational behavior in historical perspective. Retrieved from http://www.managementsite.com/content/articles/491/491.asp#Changing%20balances%20of%20power%20and%20informalization

The National Multiple Sclerosis Society, NMSS. (2011). Donor appreciation. Retrieved from http://www.nationalmssociety.org/chapters/mig/annual-volunteer-awards/index.aspx


Wednesday, March 6, 2013

Digital Learning

Digital Learning

By Matt Stone 
QHCusa.org 2013



When we think about education reform we usually focus on teacher quality and the students themselves. Bornstein (2012, para. 2, 4,6, 24 )  position is centered to help students gain their own accountability over their own education is through technology where, promising experiments are taking shape in digital learning in New York at  the Bea Fuller Rodgers Middle School in Washington Heights (para. 2). Bornstein support education reform is linked to a government’s free web-based platform and programs such as, struggling students, learning disabilities, nonprofit organizations and a needs based system for home computers with discounted broadband services for access by the communities that have been carefully selected and categorized by teachers and education specialists (para. 4).

The digital learning phenomena increased student attention and engagement in school which lends a positive approach for government support, especially if there are positive results. This new learning phenomena is structured through an on line curriculum titled, “PowerMyLearning” which has hundreds of activities for each grade level that are linked to the Common Core State Standards for education which have been adopted by 45 states (para. 2). The words and phrases by the author provided the clues that the PowerMyLearning platform has shown a stress free learning environment linked to higher motivation, higher test scores, higher interaction and participation and a sense of feeling safe to try out new learning ideas by students which is the premise from this article that learning technology offers benefits for learning. The reading suggests that outside the traditional learning bricks and motor classes, on line learning has a new environment that creates new passions for learning because the environment supports learning progress in motion. One student perspective about on line learning “The main thing is that it feels like I’m not in school,” he added.  “I’m just playing a game. But then when I finish I realize that I learned something” (para. 24).




References:
Bornstein, D. (2012). A Digital tool to unlock learning. New York Times. Retrieved from http://opinionator.blogs.nytimes.com/2012/09/19/a-digital-tool-to-unlock-learning/?ref=opinion

Computer Science, Information Technology and Information Systems



By Stephen Flynn
QHCusa.org -2013
Computer Science
Computer science as explained by Brookshear (2012) is the science of algorithms which can be thought of as a series of steps that can be performed over and over that yield a predictable outcome.  Discovering the steps of how some process works or is expressed and translating that into an automated efficient computational process is what computer science is about.  Using logic, mathematical analysis, and abstraction as well as modeling complex problems, computer scientist study, compare and design various algorithms to determine which ones can apply to a variety of real world problems and processes.  Once a feasible solution or pattern is determined to be computational, a combination of software and computer hardware can be designed and tested to validate the expression of the algorithm which can be applied to particular problem types.      

Information Technology
 While closely related to computer science, information technology is more focused on the hardware and practical software business applications that run on networked computers.  As defined by Oxford Dictionaries (“information technology,” 2012) information technology is, “the study or use of systems (especially computers and telecommunications) for storing, retrieving, and sending information.”  Many people work in this field in support of computer systems and service centers that end-users access.  Some of these services may be e-commerce, financial and portfolio accounts as well as educational resources made available to students.  

 In addition many businesses provide various services to their customers which are accessed through secure web-based portals and supported by information technology staff.  Furthermore, IT staff are involved with the planning, implementation and management of telecommunication and network assets and services that support the needs of many firms, which can include human resources, payroll, accounting, inventory control as well as business to business operations.
Information Systems
Like IT, information systems uses computers and networking equipment, however it is focused on gathering and processing data for organizational needs.  Reported by Encyclopedia Britannic (“information systems,” 2013), information systems is, “an integrated set of components for collecting, storing, and processing data and for delivering information knowledge, and digital products.”  Through the use of computer technology corporations and governments collect data about various aspects of their operations and societal behaviors.   

This data is then filtered with the use of algorithms to produce various reports that organizations can use to enhance operations.  Some uses of this data are targeted customer promotions, demographic reports, resource usage reports and sale patterns and trends.  In addition, pay-for digital services that provide databases for targeted populations, academic and business to name two, can be compiled, delivered and accessed over the Internet to meet organizational member needs and to increase the knowledge base of the particular firm’s members. 


References

Brookshear, G. J. (2012). Computer Science: An Overview. (11th ed.). Boston, MA: Addison- Wesley.

Information systems. (2013). In Encyclopedia Britannica. Retrieved from http://britannica.com/EBchecked/topic/287895/information-syste.

Information technology. (2012). In Oxford Dictionaries Online. Retrieved January 13, 2013 from http://oxforddictionaries.com/definition/english/information%2Btechnology